Privacy Policy

1. DATA PROTECTION AT A GLANCE

General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data means any data by which you can be identified personally. You can find detailed information concerning data protection in the Privacy Policy that follows this text.

Data collection on our website

Who is the controller responsible for data collection on this website?

Data processing on this website is done by the owner of the website. You can find their contact details in the legal notice on this website.

How do we collect your data?

For one thing, your data are collected when you communicate them to us. This may be data you enter in a contact form.

Other data are collected automatically by our IT systems when you visit our website. These are mostly technical data (e.g., web browser, operating system or time of access to a page). The collection of these data happens automatically as soon as you enter our website.

What do we use your data for?

Some of the data are collected to ensure the smooth running of the website. Other data can be used for analysing your user behaviour.

What are your rights regarding your data?

You have the right to request information about the source, recipient and purpose of your personal data stored by us at any time free of charge. You also have the right to obtain the rectification, blocking or erasure of these data. Regarding this and other questions concerning data protection, you can contact us at any time at the address given in the legal notice. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

Analytics tools and third-party tools

When you visit our website, your surfing behaviour may be analysed statistically. This is done mostly by means of cookies and analytics programs. Your surfing behaviour is generally analysed anonymously; the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You can find information about this in our Privacy Policy under the heading “Third party modules and analysis tools”.

You can object to this analysis. We will inform you of your options for objecting in this Privacy Policy.

2. GENERAL AND MANDATORY INFORMATION

Data protection

The owners of this website take the protection of your personal data very seriously. We will keep your personal data confidential and handle them in accordance with statutory provisions on data protection and this Privacy Policy.

When you use this website, various personal data are collected. Personal data means any data by which you can be identified personally. This Privacy Policy explains which data we collect and what we use them for. It also explains how and for what purpose this is done.

Please note that transferring data over the internet (e.g., when communicating by email) may be subject to security vulnerabilities. The complete protection of data against access by third parties is not possible.

Information regarding the data controller

The controller for data processing on this website is:

aigner business solutions GmbH
Goldener Steig 42
94116 Hutthurm

Phone: +49 (0) 8505 91927 – 0
Email: info@aigner-business-solutions.com

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g., names, email addresses and the like).

Withdrawal of your consent to data processing

Many instances of data processing are possible only with your express consent. You can withdraw any consent already given at any time. You can do this by sending us an informal message by email. The withdrawal of consent shall not affect the lawfulness of data processing based on consent before its withdrawal.

Right to lodge a complaint with the competent supervisory authority

In the event of an infringement of data protection law, you have the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection matters is the state data protection commissioner of the federal state in which our business has its registered office. You can find a list of the data protection officers and their contact details by following this link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to receive the data which we process automatically based on your consent or in the performance of a contract or have them transmitted to a third party in a commonly used, machine-readable format. Where you request the direct transmission of the data to another controller, this will be done only where technically feasible.

SSL or TLS encryption

For security reasons and to protect confidential contents such as orders or queries which you send to us as owners of the site, this site uses SSL or TLS encryption. You can tell an encrypted connection by the fact that the address bar of your browser changes from ‘http://’ to ‘https://’ and by the lock symbol in your browser bar.

When SSL or TLS encryption is active, the data you transmit to us cannot be read by third parties.

Access, blocking, erasure

Under applicable legal provisions, you have the right, at any time and free of charge, of access to your personal data stored by us and to information about their source and recipients and the purposes of the data processing and, where appropriate, a right to rectification, blocking or erasure of these data. Regarding this and other questions concerning personal data, you can contact us at any time at the address given in the legal notice.

Objection to marketing emails

We hereby object to the use of our contact details, as published under the obligation to provide a legal notice, for sending us marketing and information materials not expressly solicited by us. The owners of this website reserve the right to take legal action in the event of being sent unsolicited marketing information, for example in the form of spam emails.

3. DATA COLLECTION ON OUR WEBSITE

Cookies

This website uses cookies.

We use cookies to be able to optimise our website for you and to improve it on an ongoing basis. Please consent to their use in order to be able to make full use of our website’s functions.

More information about cookies and your cookie preferences can be found in our Privacy Policy.

Cookies are small text files which are used by websites to make the user experience more efficient.

By law, we can store cookies on your device if this is absolutely necessary for the operation of this site. For all other types of cookie, we require your permission.

This website uses various types of cookie. Some cookies are placed by third parties who appear on our website.

You can change or withdraw your consent at any time using the cookie declaration on our website.

Find out more about who we are, how you can contact us and how we process your personal data in our Privacy Policy.

Your consent applies to the following domains:
aigner-business-solutions.com

Your consent ID: 8R7+6DDDlMzs2tfxNGc5ov3sCTtjwsyaGUXmP0s72/0T7lZpe2VDJw==Date of consent: Friday 10 January 2020, 14:22:07 CET

Your current state: allow cookies.

Change your consent | Withdraw your consent

The cookie declaration was last updated on 09/01/2020 by: Cookiebot

Necessary (4)

Necessary cookies help make a website usable by enabling basic functions such as site navigation and access to secure areas of the website. The website cannot function correctly without these cookies.

NameProviderPurposeExpiryType
Cookie consentCookiebotSaves the user’s cookie consent status on the current domain.1 yearHTTP cookie
PHPSESSIDaigner-business-solutions.comIt retains the user’s statuses for all site requests.SessionHTTP cookie
rc::cGoogleThis cookie is used to differentiate between people and bots.SessionHTML local storage
wordpress_test_cookiewww.aigner-business-solutions.comUsed to test whether the user’s browser supports cookies.SessionHTTP cookie

 

Statistics (4)

Statistic cookies help website owners to understand how visitors interact with websites by anonymously collecting and reporting information.

 

NameProviderPurposeExpiry Type
_gaGoogleRegisters a unique ID which is used for the purpose of generating statistical data regarding how the visitor uses the website.2 yearsHTTP cookie
_gatGoogleUsed by Google Analytics to limit the requirement rate.1 dayHTTP cookie
_gidGoogleRegisters a unique ID which is used for the purpose of generating statistical data regarding how the visitor uses the website.1 dayHTTP cookie
collectGoogleUsed to send data to Google Analytics regarding the device and the visitor’s behaviour. Records the visitor via devices and marketing channels.SessionPixel tracker

 

Marketing (6)

Marketing cookies are used to track visitors on websites. The purpose is to show adverts which are relevant and appealing to the individual user and which are, therefore, more valuable for publishers advertising third parties.

 

NameProviderPurposeExpiryType
yt-remote-cast-installedYouTubeStores user settings when retrieving YouTube videos integrated into other websitesSessionHTML local storage
yt-remote-connected-devicesYouTubeStores user settings when retrieving YouTube videos integrated into other websitesPersistentHTML local storage
yt-remote-device-idYouTubeStores user settings when retrieving YouTube videos integrated into other websitesPersistentHTML local storage
yt-remote-fast-check-periodYouTubeStores user settings when retrieving YouTube videos integrated into other websitesSessionHTML local storage
yt-remote-session-appYouTubeStores user settings when retrieving YouTube videos integrated into other websitesSessionHTML local storage
yt-remote-session-nameYouTubeStores user settings when retrieving YouTube videos integrated into other websitesSessionHTML local storage

Cookies necessary for the performance of electronic communications or for the provision of certain functions requested by you (e.g., shopping basket) are stored on the basis of point (f) of Art. 6(1) of the GDPR. The owner of the website has a legitimate interest in storing cookies for the optimal provision of its services free of technical errors. Where other cookies (such as cookies for analysing your surfing behaviour) are stored, these are dealt with separately in the Privacy Policy.

Server log files

The provider of the website automatically collects and stores information in server log files which are transmitted to us automatically by your browser. These include:

  • Type and version of the browser used
  • Operating system used
  • Referrer URL
  • Host name of the computer accessing the website
  • Time of the server request
  • IP address

These data will not be merged with other data sources.

The basis for this data processing is point (b) of Art. 6(1) of the GDPR, which allows processing of data for the performance of a contract or in order to take steps prior to entering into a contract.

Contact form

On the basis of art. 6 sec. 1 lit. f GDPR, the information you provided in the contact form is used in order to process your enquiry and to contact you as necessary. Our legitimate interest originates from the processing of your enquiry. In order to answer your enquiry, the indication of your personal data is necessary. Your rights and freedoms are not to be regarded as predominant since you voluntarily provided us with your data and due to the fact that we strictly process it for the purpose indicated.

According to art. 21 sec. 1 GDPR, you have the right to withdraw your consent anytime. For you to exercise this right, please refer to the contact data stated in our legal notice.

We keep your data until your objection against the processing of your data is valid or until the specific purpose for the processing is no longer applicable (e.g. due to the completion of your enquiry). Compulsory legal provisions – retention periods of record keeping in particular – as well as any other legal basis will remain unaffected. Your data is not transferred to thrid parties or into third countries without your explicit consent.

4. ANALYTICS TOOLS AND MARKETING

Google reCAPTCHA

We use “Google reCAPTCHA” (hereafter “reCAPTCHA”) on our websites. It is operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

The purpose of reCAPTCHA is to verify whether data have been entered on our website (e.g. in a contact form) by a person or by an automated program. To do this, reCAPTCHA analyses the behaviour of the website visitor using various criteria. The analysis begins automatically as soon as the website visitor enters the website. As part of the analysis, reCAPTCHA evaluates different information (e.g. IP address, how long the visitor stayed on the website or mouse movements effected by the user). The data recorded in this analysis are forwarded to Google.

The reCAPTCHA analyses run completely in the background. Visitors to the website are not informed that an analysis is taking place.

The data are processed on the basis of point (f) of Art. 6(1) of the GDPR. The owner of the website has a legitimate interest in protecting its website from misuse, automated spying and from spam.

More information about Google reCAPTCHA, as well as Google’s privacy policy, can be found at the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html.

Facebook Pixel

This website uses Facebook Pixel to measure visitor promotion conversion. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook, the recorded data are transmitted to the USA and other third countries.

This allows for the behaviour of visitors to the website to be tracked when they have been forwarded to the provider’s website by clicking on a Facebook ad. In this way, the effectiveness of Facebook ads can be analysed for statistical and market-research purposes and future marketing measures can be analysed.

The data collected are anonymous to us as the owners of this website; we cannot draw any conclusions as to the identity of the users. The data are, however, stored and processed by Facebook so that a connection to the appropriate user profile is possible and Facebook can use this data for its own advertising purposes in accordance with Facebook’s Data Policy. This allows Facebook to serve ads on Facebook pages and outside Facebook. This use of data cannot be influenced by us as the website owner.

The use of Facebook Pixel is on the basis of point (a) of Art. 6(1) of the GDPR, provided that appropriate consent has been requested via the cookie banner regarding the storage of cookies. This consent can be withdrawn at any time.

You can find more information about protecting your privacy in Facebook’s privacy policy: https://en-gb.facebook.com/about/privacy/.

You can also deactivate the “custom audiences” remarketing function in the ad settings screen at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen.

To do this, you need to be logged in to Facebook.

If you do not have a Facebook account, you can deactivate use-based Facebook advertising on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.

5. NEWSLETTER

Newsletter data

You can register to receive the newsletter offered on our website via our form. By registering, you are making a statement of consent in the sense of point (a) of Art. 6(1) as well as Art. 7(2) no. 3 of the UWG (German Act against Unfair Competition), which authorises us to use your data for promotional purposes in the context of our newsletter. To prove that a statement of consent has been issued correctly, we use the so-called double opt-in procedure. To begin with, a confirmation email is sent to the email address you have indicated with a request for confirmation. The registration only comes into force when you click on the link contained within the confirmation email. We only use the data you gave us for the purpose of sending the newsletter which may contain information or offers.

We use rapidmail to send our emails. As a result, your data are transmitted to rapidmail GmbH. rapidmail GmbH is prohibited from using your data for purposes other than sending the newsletter. rapidmail GmbH is not permitted to pass on or sell your data. rapidmail is a certified German newsletter software provider which was carefully selected in accordance with the requirements of the GDPR and the BDSG [German Federal Data Protection Act].

You can withdraw your consent for the storage of your data and their use for sending the newsletter at any time, via the unsubscribe link in the newsletter, for example.

6. PLUGINS AND TOOLS

Google Web Fonts

For the uniform presentation of fonts, this website uses web fonts provided by Google. When you access a page, your browser will load the web fonts required in your browser cache in order to display text and fonts correctly.

To that end, your browser needs to connect to Google’s servers. In this way, Google is made aware that our website has been accessed from your IP address. Our use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online services. This constitutes a legitimate interest within the meaning of point (f) of Art. 6(1) of the GDPR.

If your browser does not support web fonts, a standard font will be used by your computer.

You can find more information on Google Web Fonts at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://www.google.com/policies/privacy/.

Google Maps

This site uses the map service Google Maps via an API. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

In order to use the functions of Google Maps, it is necessary to store your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence over this transmission of data.

The use of Google Maps is done to make our website look attractive and make the places indicated on our website easy to find. This constitutes a legitimate interest within the meaning of point (f) of Art. 6(1) of the GDPR.

You can find more information about how user data are handled in Google’s privacy policy: https://www.google.co.uk/intl/en/policies/privacy/.

Google Analytics

This website uses functions of the web analytics service Google Analytics. It is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States.

Google Analytics uses “cookies”. These are text files stored on your computer that allow the analysis of your use of the website. The information generated by this cookie regarding your use of this website is usually transmitted to a Google server in the USA and stored there.

The storage of Google Analytics cookies and the use of this analytics tool is based on point (f) of Art. 6(1) of the GDPR. The owner of the website has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

IP anonymisation

We have activated the IP anonymisation function on this website. This means that your IP address is shortened by Google within member states of the European Union or other states party to the Agreement on the European Economic Area before it is transmitted to the US. Only in exceptional cases will the full IP address be transmitted to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activities and to provide other services relating to the use of the website and the internet to the website operator. The IP address transmitted by your browser in connection with Google Analytics will not be merged with any other Google data.

Browser plugin

You can prevent the storage of such cookies by changing the settings of your browser software accordingly; however, please note that, in this case, you may not be able to make full use of all the functions of this website. In addition, you can prevent the collection of the data created by the cookie and related to your use of the website (including your IP address) as well as the processing of such data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Objection to data collection

You can prevent Google Analytics from collecting your data on this website by clicking on the link below. An opt-out cookie will be set which will prevent any future collection of your data when you visit this website: Deactivate Google Analytics.

You can find more information about how Google Analytics handles user data in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Order processing

We have entered into a contract for order processing with Google and in using Google Analytics fully implement the strict guidelines of the German data protection authorities.

 

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