Checking the news regarding the death
When relatives approach companies with the news of death, this is often combined with a request to provide certain information. The background to this is often uncertainty about the deceased’s assets in the context of succession.
Responsible companies should be cautious and examine the case carefully. In principle, the GDPR does not apply to deceased persons (see also recital 27) – however, the responsible party should first make sure that the customer in question is actually deceased.
It has already happened that angry ex-partners have declared each other dead in the entire circle of acquaintances or neighbors have allowed themselves nasty jokes.